At XGuidance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, purchase our products, or otherwise interact with us.
By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect various types of information, including:
Personal Information: This may include your name, email address, postal address, and phone number, which you provide to us when making a purchase or signing up for our newsletter.
Payment Information: If you make a purchase on our website, we collect payment information, including credit card details or other payment methods. However, we do not store this information; it is securely processed by our payment service providers.
Usage Information: We automatically collect information about your interaction with our website, including your IP address, device type, browser, pages visited, and the duration of your visit.
How We Use Your Information
We use your personal information for various purposes, including:
* To process and fulfill your orders.
* To send you order confirmations, shipping updates, and customer support messages.
*To send you marketing communications, newsletters, and updates about our products and services (you can opt-out at any time).
*To improve our website, services, and customer experience.
*To protect our rights, privacy, safety, or property, and that of our affiliates, you, or others.
Data Security
We take the security of your data seriously. We implement reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
Your Rights
You have the right to:
*Access, correct, update, or delete your personal information.
*Object to the processing of your personal information.
*Withdraw your consent at any time (applicable if we rely on your consent for processing).
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. Please review their privacy policies before interacting with them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page, and the updated Privacy Policy will be effective when posted.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at ContactUs@xguidance.com
Last Updated: [25/02/2024]
Owner Of Brand And Website
Ioica Antonio
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1.1. These Terms & Conditions govern your use of the XGuidance website and the purchase of products through our platform.
1.2. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.
2. Eligibility
2.1. You must be at least 12 years old to use our services. By using our website, you represent and warrant that you are at least 12 years of age.
3. Products and Services
3.1. XGuidance offers a range of fashion products, created on-demand using environmentally friendly materials and processes.
3.2. All product descriptions, images, and prices are subject to change at any time without notice. We strive to display our products accurately, but we cannot guarantee that your device's display will accurately reflect the actual colors of the products.
4. Orders and Payment
4.1. To place an order, you must provide accurate and complete information as prompted during the checkout process.
4.2. All prices are listed in € and are inclusive of applicable taxes unless stated otherwise.
4.3. Payments are processed securely through our third-party payment provider. We accept [list of payment methods].
4.4. We reserve the right to refuse or cancel any order at any time for any reason, including but not limited to product availability, errors in product descriptions, or errors in your order.
5. Shipping and Delivery
5.1. Shipping times and costs vary depending on your location and the chosen shipping method. Estimated delivery times are provided at checkout and are subject to change.
5.2. XGuidance is not responsible for delays or damages caused by shipping carriers.
5.3. Title and risk of loss for products pass to you upon delivery to the shipping address specified in your order.
6. Returns and Exchanges
6.1. We accept returns and exchanges for products in their original condition within [number] days of delivery. Customized or personalized items are non-returnable.
6.2. To initiate a return or exchange, please contact our customer service team at [email address] with your order details.
6.3. Refunds will be processed to the original payment method within [number] days of receiving the returned product.
7. Intellectual Property
7.1. All content, designs, graphics, and other materials on the XGuidance website are protected by intellectual property laws and are the property of XGuidance or our licensors.
7.2. You may not reproduce, distribute, modify, or create derivative works of any material on our website without express written permission.
8. User Conduct
8.1. You agree not to use our website for any unlawful purpose or to engage in any conduct that may harm XGuidance, its employees, users, or third parties.
8.2. You must not attempt to interfere with the proper functioning of our website or attempt to bypass any security measures.
9. Limitation of Liability
9.1. XGuidance shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products.
9.2. Our liability is limited to the maximum extent permitted by law.
10. Changes to Terms & Conditions
10.1. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
10.2. Any changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
11. Governing Law
11.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of Shopify & XGuidance .
12. Contact Information
12.1. If you have any questions or concerns about these Terms & Conditions, please contact us at Info@xguidance.com.