Frequently Asked Questions (FAQ)

🔹 Frequently Asked Questions (FAQ)

1. Who produces and ships the products?
All XGuidance products are printed and fulfilled through our trusted partner, Printful.com, a global leader in print-on-demand. This ensures high-quality printing, eco-friendly production, and reliable worldwide shipping.

2. Where are the products made?
Printful has fulfillment centers in the USA, Europe, and other regions. Your order will be produced and shipped from the location closest to you to reduce shipping time and environmental impact.

3. How long does delivery take?
Production usually takes 2–5 business days, after which shipping time depends on your location. On average, orders arrive within 5–12 business days worldwide.

4. How much is shipping?
Shipping costs are automatically calculated at checkout based on your location and the product type. We also run promotions with free shipping on selected items, so keep an eye out for updates.

5. How do I track my order?
Once your order is shipped, you’ll receive a tracking number by email. You can also check your order status directly on our website under “Track My Order.”

6. What is your return & refund policy?
Since each item is custom-made, we do not accept returns for buyer’s remorse or wrong size. However, if your item arrives damaged, misprinted, or defective, please contact us within 7 days and we’ll arrange a replacement or refund.

7. How do I choose the right size?
Each product page includes a size guide. We recommend checking measurements carefully before placing your order, as sizes may vary slightly depending on the garment.

8. Are the products eco-friendly?
Yes. Printful uses eco-conscious production methods, direct-to-garment printing, and responsibly sourced materials whenever possible. Many items are made with organic or recycled fabrics.

9. Do you offer international shipping?
Absolutely! XGuidance ships worldwide, thanks to Printful’s global network of fulfillment centers.

10. How should I wash and care for my clothing?
For best results, wash inside out with cold water, use gentle detergent, and avoid tumble drying at high heat. This will help your XGuidance apparel last longer and keep its print vibrant.

11. What makes XGuidance different if the products are made with Printful?
Unlike standard Printful stores, every XGuidance design is created with a spiritual and futuristic vision. We transform apparel into messages of guidance and connection, turning clothing into a way the universe communicates with you.